Terms of Service

By creating an account, starting a subscription, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity.

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for ensuring that your use of the Service complies with all laws and regulations applicable to you or your organization.

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us promptly of any unauthorized use of your account or any security breach.
• We are not liable for any loss or damage arising from your failure to safeguard your credentials.

The Service is offered on a subscription basis at pricing tiers (currently $49–$299/month or as otherwise stated at the point of purchase). Prices are exclusive of taxes unless otherwise noted; you are responsible for all applicable taxes.

• Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date.
• By providing a payment method you authorize AideaMaker LLC and its payment processors to charge the applicable fees, including recurring renewal fees, to that method.
• Payments are processed by third-party payment providers; your use of those providers is subject to their own terms and privacy policies.
• We reserve the right to change pricing with reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new rate.

All sales are final. There are no refunds and no pro-rated refunds for cancellations. Cancelling a subscription stops future renewals but does not entitle you to a refund of any amount already paid, in whole or in part, for the current or any prior term. Fees paid are non-refundable to the maximum extent permitted by applicable law, including in cases of partial-term cancellation, non-use, or early termination.

• You may cancel your subscription at any time; cancellation takes effect at the end of the current paid term, and no refund is provided for the remaining period.
• We may suspend or terminate your access to the Service at any time for any violation of these Terms or any conduct we reasonably believe is harmful to the Service, other customers, or us.
• Upon termination, your right to use the Service ceases immediately. Sections on fees, disclaimers, limitation of liability, and indemnification survive termination.

The Service is licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable basis, subject to the scope of your subscription plan (number of competitors monitored, team seats, data retention window, and any other plan limits). You may not exceed those limits, share access beyond the licensed scope, or circumvent any technical enforcement mechanism.

We reserve the right to suspend or revoke access that we reasonably believe is being used in violation of these Terms.

You agree not to:

• Use the Service for any unlawful, infringing, or fraudulent purpose.
• Attempt to reverse engineer, decompile, or extract source code, signing keys, or other trade secrets from the Service except to the extent expressly permitted by law.
• Interfere with or disrupt the integrity or performance of the Service, including by attempting to gain unauthorized access to any system or data.
• Resell, redistribute, or commercially exploit the Service except as expressly authorized in writing by AideaMaker LLC.
• Use the Service to target individuals' private or personal information, to harvest contact details from competitor properties, or in any way that violates privacy laws.
• Use output produced by the Service to harass, defame, or unlawfully harm any person or entity.

CIM monitors publicly accessible information and operates with the following compliance stance:

• No login-gated scraping. We do not access, log in to, or scrape any content behind a login wall, paywall, or authentication gate. All monitored sources must be publicly accessible without credentials.
• robots.txt and crawl policies. Our crawlers respect robots.txt directives and reasonable crawl-delay signals. We do not bypass technical access controls.
• Official APIs and licensed data. Where official APIs or licensed data feeds are available (e.g. Meta Ad Library API, Google Ads Transparency Center), CIM uses those in preference to direct scraping.
• Rate limits. We implement internal rate limits to avoid placing unreasonable load on monitored properties.
• No guarantee of completeness. Third-party sites may block, rate-limit, or restructure their public pages at any time. We do not guarantee continuous coverage of any particular source.

You are responsible for ensuring that your use of the Service and the intelligence it produces complies with all applicable laws, including trade-secret law, unfair competition law, and any terms of service of the competitor properties you ask us to monitor. AideaMaker LLC is not responsible for any legal exposure arising from your competitive intelligence activities.

The Service uses AI-based systems to generate digests, summaries, significance ratings, and strategic narratives ("AI Output"). You acknowledge that:

• AI Output may be inaccurate, incomplete, or unsuitable for your purpose. It is provided for informational purposes only and does not constitute professional, legal, financial, or business-strategy advice.
• You are solely responsible for reviewing, verifying, and acting on any AI Output before relying on it for decisions.
• AideaMaker LLC makes no warranty as to the accuracy, reliability, or fitness of AI Output and is not liable for decisions made based on it.

The Service compiles and analyzes information from third-party public sources. We do not guarantee the accuracy, completeness, timeliness, or availability of any results.

• Results are provided as-is for your evaluation; you are responsible for independently verifying any information before acting on it.
• Monitored competitor data reflects what was publicly accessible at the time of the crawl. We do not guarantee detection of every change.
• AideaMaker LLC is not responsible for actions taken, or outcomes resulting, from reliance on intelligence results or AI digests.

By providing your contact details you consent to receive service-related communications from AideaMaker LLC, including weekly digest emails and transactional notifications. If you opt in, you may also receive product announcements and promotional messages.

• You may opt out of promotional communications at any time using the unsubscribe mechanism provided.
• Transactional and service messages (digest delivery, billing, security alerts) may continue after opt-out.

Features or plan tiers labeled beta, preview, or experimental are provided as-is, may change or be withdrawn at any time without notice, and carry no warranty or support commitment. Use them at your own risk.

The Service, including all software, source code, designs, text, graphics, logos, and branding, is © AideaMaker LLC and is owned by AideaMaker LLC or its licensors, protected by copyright, trademark, and other intellectual property laws. All rights reserved.

"Competitor Intelligence Monitor," "CIM," the CIM logo, and associated marks are trademarks or trade names of AideaMaker LLC. Except for the limited license expressly granted, no right, title, or interest in the Service is transferred to you.

CIM is an AideaMaker brand, a product of AideaMaker LLC (aideamaker.com). AideaMaker LLC does not receive postal mail; all contact is through the contact form (see Section 18).

We collect and process account, business-profile, configuration, and usage information necessary to provide the Service. Our full data practices are described in our Privacy Policy, which is incorporated by reference into these Terms.

• We implement reasonable security measures; no method of storage or transmission is completely secure.
• We do not sell your data to third parties.
• Intelligence data CIM collects on competitors you configure belongs to you for use within your account; it is stored on self-hosted infrastructure operated by AideaMaker LLC.

The Service integrates with third-party providers (for example, payment processing, email delivery, and Slack). We are not responsible for the availability, accuracy, or conduct of any third-party service, and your use of those services is governed by their own terms and policies.

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected. We do not warrant the accuracy or completeness of any intelligence data, digest, or AI-generated content.

To the maximum extent permitted by law, in no event will AideaMaker LLC or its affiliates, officers, employees, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, competitive advantage, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the amount you paid to us for the Service in the three (3) months preceding the event giving rise to the claim.

You agree to indemnify, defend, and hold harmless AideaMaker LLC and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) any claim that competitive intelligence activities you conduct using the Service violate applicable law or a third party's rights.

We may modify the Service or these Terms at any time. Material changes will be posted with an updated effective date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.

Informal resolution. Before filing any formal claim, you agree to contact us through the contact form and describe the dispute; we will attempt to resolve it informally within 30 days.

Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or, if you are a business, its Commercial Arbitration Rules), as then in effect. Arbitration will be conducted in Bexar County, Texas unless both parties agree otherwise in writing. The arbitrator's award will be final and binding, and judgment may be entered in any court of competent jurisdiction.

All claims must be brought in your individual capacity and not as a plaintiff or class member in any purported class, collective, representative, or mass-action proceeding. The arbitrator may not consolidate more than one person's claims or preside over any class proceeding. Both parties waive all rights to a jury trial.

Small-claims carve-out. Either party may bring an individual claim in a small-claims court of competent jurisdiction in lieu of arbitration.

IP carve-out. Nothing prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual- property rights or confidential information.

If any provision of these Terms is held to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.

These Terms, together with the Privacy Policy and any plan-specific documentation presented at the point of purchase, constitute the entire agreement between you and AideaMaker LLC regarding the Service and supersede all prior agreements and understandings.

The only way to reach AideaMaker LLC about these Terms or the Service is through the contact form on this site. We do not publish a contact email address or telephone number, and we do not receive, monitor, open, or accept postal mail, couriered items, or any physical deliveries — any mail or delivery addressed to AideaMaker LLC will not reach us and should not be sent. Send all communications, including any legal or privacy notice, through the contact form; we reply to the address you provide.