Terms of Service

By creating an account, accepting an invitation, requesting or starting beta access, starting a trial or a subscription, connecting through the data API or the assistant server, or otherwise using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity.

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business and professional use, not for personal, family or household purposes. You are responsible for ensuring that your use of the Service complies with all laws and regulations applicable to you or your organization.

• You are responsible for maintaining the confidentiality of your account credentials and must not share them. Accounts are for the individual they were created for. Do not create an account for anyone else except through the Service's own invitation features.
• You are responsible for all activity that occurs under your account.
• You must notify us promptly of any unauthorized use of your account or any security breach.
• You agree to provide accurate business profile information (such as your name, company, job title, and contact details) and to keep it current. You may edit your own profile, and an administrator of your organization or of the Service may view and edit it.
• If you forget your password you can request a reset link by email. Reset links are time-limited. An administrator may also reset your password or require you to choose a new password the next time you sign in, and you must do so promptly.
• We may suspend, restrict, or terminate an account at any time under section 6, including for any violation of these Terms or any risk to the Service or other users.
• We are not liable for any loss or damage arising from your failure to safeguard your credentials.

The Service is offered on a subscription basis at the pricing tiers shown on our Pricing page, or as otherwise stated at the point of purchase. Prices are exclusive of taxes unless otherwise noted; you are responsible for all applicable taxes. The prices and plan contents shown on the Pricing page or at checkout govern. Nothing said by an AI feature, a digest, an email or any other automated output is an offer, a quote, or a change to a price or a plan.

• Subscriptions renew automatically at the end of each billing period at the then-current rate unless you cancel before the renewal date. A reminder before a renewal is a courtesy; not receiving one does not change the renewal or the charge.
• By providing a payment method you authorize AideaMaker LLC and its payment processors to charge the applicable fees, including recurring renewal fees, to that method.
• Payments are processed by third-party payment providers; your use of those providers is subject to their own terms and privacy policies. We do not store your full card number. You are responsible for keeping your payment method valid and your billing details accurate.
• We reserve the right to change pricing with reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new rate.
• Pricing errors. If a price shown is an obvious error, we may cancel or correct the order and refund any amount charged for it.
• You may change your plan from the billing settings. A change takes effect as described when you make it, and any charge or credit for it is applied as shown at that time.
• If a payment fails, we and our payment processors may retry the charge, and we may suspend the Service, make your workspace read-only, or limit it until payment is current. We are not liable for any interruption that results from a failed payment.
• If you dispute a charge with your card issuer that we believe was valid, we may suspend your account and recover our reasonable costs of responding to the dispute.
• Plans include usage allowances. Scans may pause when an allowance or a usage budget is reached, and unused allowances do not carry over to the next period.
• Private beta. While the Service is in private beta, access is by request. We may accept, decline, delay or end any request or beta access at our discretion, and we may limit the number of workspaces or seats we accept.
• Plans we grant. Where we provide a plan without charge or on special terms (for example during the private beta, or for a workspace we set up for a company), it lasts until the end date we set, or until we change or end it, and it may be changed or ended at any time. When it ends, the workspace may become read-only until a paid plan is chosen.
• Promotions. Any promotional price, discount or credit applies only as stated when it is offered, has no cash value, cannot be combined with another offer unless we say so, and may be withdrawn or reversed if it was obtained in error, by fraud or in breach of these Terms.
• Free trial. Where we offer a free trial, it is described when you start it. A trial is limited to one per workspace and one per customer, may be changed or withdrawn at any time, and is not offered again once it has been used or has ended. If you start a paid subscription that includes a trial period, you authorize us and our payment processors to charge your payment method when the trial ends unless you cancel before then. When a trial ends without a paid subscription, access to the Service may be limited until you choose a plan. A workspace on a trial is subject to these Terms in full.

All sales are final. There are no refunds and no pro-rated refunds for cancellations. Cancelling a subscription stops future renewals but does not entitle you to a refund of any amount already paid, in whole or in part, for the current or any prior term. Fees paid are non-refundable to the maximum extent permitted by applicable law, including in cases of partial-term cancellation, non-use, or early termination.

• We give a refund where the law requires one. We may also, at our sole discretion, give a refund or credit in another case, for example a duplicate charge or a billing error we confirm. A discretionary refund or credit is a one-time accommodation and does not entitle you or anyone else to another. Approved refunds are returned to the original payment method.
• No refund or credit is owed for an outage, a source we could not read, a change we did not detect or reported late, a change in what AI assistants or search engines show, a suspension under section 6, or a feature changed or removed under section 26.
• If we discontinue the Service as a whole, or close your account for a reason other than your breach of these Terms, non-payment, or a legal, security or third-party risk arising from your use, we will refund the prepaid fees for the unused part of your current paid term. That refund is your sole remedy for the discontinuation or closure.

• You may cancel your subscription at any time from the billing settings, or by asking us through the contact form; cancellation takes effect at the end of the current paid term, and no refund is provided for the remaining period. Cancel before the renewal date to avoid the next charge.
• We may suspend, limit (including by making a workspace read-only) or terminate your access to all or part of the Service, or any workspace, key, share link, source or feature, at any time, with or without notice, if we reasonably believe that you have violated these Terms, that a payment is overdue, that your use creates a legal, security or reputational risk for us or others, that a third party has made a credible complaint about your use, that the law requires it, or that it is needed to protect the Service, other customers, or us. Where it is reasonable and lawful, we will tell you why.
• Upon termination, your right to use the Service ceases immediately, and share links and keys stop working. We may delete a terminated, cancelled or expired workspace and its data after it ends, in line with our retention practices, and we have no obligation to keep or return any data except as the law requires. Export anything you need before your access ends.
• The provisions listed in section 28C survive termination.
• An owner may delete a workspace. Deleting a workspace permanently removes its data and cannot be undone.

The Service is licensed to you on a limited, non-exclusive, non-transferable, non-sublicensable, revocable basis, for your internal business purposes (and, where section 12A applies, for the clients you serve), subject to the scope of your subscription plan (number of competitors monitored, team seats, data retention window, and any other plan limits). You may not exceed those limits, share access beyond the licensed scope, or circumvent any technical enforcement mechanism.

We reserve the right to suspend or revoke access that we reasonably believe is being used in violation of these Terms.

You agree not to, and not to allow anyone else to:

• Use the Service for any unlawful, infringing, deceptive, or fraudulent purpose.
• Attempt to reverse engineer, decompile, or extract source code, signing keys, prompts, models, system instructions, or other trade secrets from the Service except to the extent expressly permitted by law.
• Interfere with or disrupt the integrity or performance of the Service, including by attempting to gain unauthorized access to any system or data, probing or testing for vulnerabilities, or bypassing authentication, roles, or plan limits.
• Send automated, scripted, bulk or excessive requests to the Service, or scrape, crawl, copy or harvest the Service or its content, except through the data API or the assistant server within their limits.
• Use the Service, its output, the data API or the assistant server to build, train or improve a competing product, service or AI model.
• Resell, redistribute, or commercially exploit the Service except as expressly authorized in writing by AideaMaker LLC or as section 12A allows.
• Use the Service to target individuals' private or personal information, to harvest contact details from competitor properties, or in any way that violates privacy laws.
• Use output produced by the Service to harass, defame, or unlawfully harm any person or entity.
• Use the Service to generate or send spam, malware, or unlawful, infringing, defamatory, harassing, hateful, or otherwise harmful content, or to impersonate any person or entity or misrepresent your identity or affiliation.
• Remove, obscure, or alter any notice, label, source reference, or disclaimer in the Service or its output, including on reports, exports and share links.
• Ask the Service to monitor anything behind a login, a paywall, or another access control, or give us credentials for a site you want monitored (section 9).
• Add to the Service information that you obtained unlawfully or in breach of a duty of confidence, such as another company's trade secrets or confidential documents.
• Use the Service or its output to coordinate prices, terms or bids with competitors, to allocate markets or customers, or otherwise in breach of competition or antitrust law (section 9B).
• Submit through the Service, including in a bug report or screenshot, passwords, payment card numbers, secret keys, or other people's personal information that you are not entitled to share.

We may investigate any suspected violation and take any action we consider appropriate, including blocking, rate-limiting, removing content, suspending access, and cooperating with law enforcement.

CIM is designed and operated to monitor publicly accessible information on the following basis:

• No login-gated scraping. We do not access, log in to, or scrape any content behind a login wall, paywall, or authentication gate. All monitored sources must be publicly accessible without credentials.
• Site access preferences. Our crawlers respect the access preferences that sites publish for automated visitors, and reasonable crawl-delay signals. We do not bypass technical access controls.
• Official APIs and licensed data. Where official APIs or licensed data feeds are available (for example, public job-board and app-store feeds), CIM uses those in preference to direct scraping.
• Rate limits. We implement internal rate limits to avoid placing unreasonable load on monitored properties.
• No guarantee of completeness. Third-party sites may block, rate-limit, or restructure their public pages at any time. We do not guarantee continuous coverage of any particular source.

Your duties for the competitors and sources you add. You choose the companies, sites and pages the Service monitors for you, and suggested competitors and sources are only proposals until you accept them. You agree that:

• You will ask us to monitor only publicly accessible sources. You will not ask the Service to watch any page, account, group, feed or document that needs a login, a subscription, a payment or an invitation to see, and you will not give us credentials, cookies or access tokens for any site you want monitored.
• You are entitled to have us monitor each source you add, and monitoring it as you ask does not breach any law, contract, or terms that bind you.
• We may decline, pause, limit or remove any competitor or source at any time, including when a site asks automated visitors not to read it, blocks or limits us, changes its terms, or asks us to stop, without liability or refund.
• A site owner may ask us through the contact form, or by the means described on our bot information page, to stop reading its site, and we may honor that request, which may reduce what your workspace shows.

You are responsible for ensuring that your use of the Service and the intelligence it produces complies with all applicable laws, including trade-secret law, unfair competition law, and any terms of service of the competitor properties you ask us to monitor. AideaMaker LLC is not responsible for any legal exposure arising from your competitive intelligence activities.

If a company you monitor, a rights holder, or any other third party complains to us about the Service's reading of its site, about stored copies, excerpts, share links, reports or exports, or about information concerning a person, we may, at our discretion and without liability to you: stop monitoring that site or source; remove or disable stored copies, excerpts, share links or reports; restrict features; and respond to the complainant.

• We do not identify our customers to a complainant except where the law requires it, where you agree, or where disclosure is reasonably necessary to protect our rights or anyone's safety.
• You agree to cooperate with our reasonable requests about a complaint concerning your use.
• Notices of claimed copyright or trademark infringement, and other legal complaints, must be sent through the contact form (section 30) and should identify the material concerned, the right claimed, and how to reach the sender. We may end the access of repeat infringers.

You alone decide how to use information from the Service, and you are solely responsible for using it lawfully, including under competition and antitrust law, unfair-competition and advertising law, trade-secret law, privacy and data-protection law, employment law, securities law, and the terms of the sites concerned. In particular:

• Information about a competitor's prices, plans or terms is for your own independent decisions. Do not use it, or the Service, to agree, signal or coordinate prices, terms, bids, markets or customers with any competitor.
• Comparative statements you publish or send (for example in advertising, sales material or battlecards) are your statements. You are responsible for checking that they are true, current and lawful before you use them.
• Information about people, such as a name and job title that a monitored company published, is shown for business context only. You will not use it to contact, track, profile or harass individuals, or to make decisions about anyone's eligibility for employment, credit, insurance, housing or a similar purpose. The Service is not a consumer reporting agency, and its output is not a consumer report.
• Nothing in the Service is legal, financial, investment, tax or other professional advice. Take your own advice before you act.

The Service uses AI-based systems to generate digests, summaries, "why it matters" sentences, significance ratings, labels, suggested competitors, prompts and facts, project statuses, answers to questions you ask, and strategic narratives ("AI Output"). You acknowledge that:

• AI Output may be inaccurate, incomplete, outdated, biased, or unsuitable for your purpose. It is provided for informational purposes only and does not constitute professional, legal, financial, or business-strategy advice, and it creates no professional relationship.
• Figures, estimates and projections in AI Output are illustrative, not promises or guarantees of any result.
• You are solely responsible for reviewing, verifying, and acting on any AI Output before relying on it for decisions.
• AideaMaker LLC makes no warranty as to the accuracy, reliability, or fitness of AI Output and is not liable for decisions made based on it.
• AI Output may be similar to output produced for others. We may use more than one AI service and may change them at any time.
• Questions you ask the Service's AI features, and their answers, may be stored with your workspace and used as described in the Privacy Policy.

This section also covers AI Output returned through the data API and the assistant server.

Where your plan includes AI visibility measurement, answers are collected from AI assistants and may differ from what the assistants' consumer apps show.

Figures are measurements of a sample of answers, not guarantees; estimates are labelled as estimates.

Public pages are read politely and only where the site allows it.

Suggested competitors, prompts and facts are proposals. Nothing is added to your workspace until you accept it.

AI assistants and search engines are run by third parties that we do not control. Their answers and results vary with time, place, wording and settings, and they may change, limit or stop access at any time. Visibility, share of voice, position, sentiment, citations, scores, grades and ranks describe the answers and pages we collected, under the method in use at the time. They are not guarantees of what any assistant, engine or person will see, and they do not predict traffic, sales or rankings. Competitors appear there as scores and ranks for comparison only. Recommended actions are suggestions: you decide whether to act on them, and no result is guaranteed.

The site's operators may use AI-based research assistance, run on the Service's own AI service, to help operate and improve the Service. This assistance is available to the site's operators only; it is not offered to customers.

Its outputs may be inaccurate, incomplete or out of date. They are AI Output under section 10, and the same terms apply to them.

We use automated software agents, some of them AI-based, to help operate, monitor, research, support and improve the Service. They work under controls we set, and changes they propose to how they work take effect only after approval by our authorized staff. Agents process information in the Service only as needed for those purposes and as described in the Privacy Policy. Their outputs are AI Output under section 10. Agents are not offered to customers, and no agent can bind us to any offer, price, refund, promise, or change to these Terms.

The Service compiles and analyzes information from third-party public sources. We do not guarantee the accuracy, completeness, timeliness, or availability of any results.

• Results are provided as-is for your evaluation; you are responsible for independently verifying any information before acting on it.
• Monitored competitor data reflects what was publicly accessible at the time of the crawl. We do not guarantee detection of every change.
• Scores, importance levels, major-change flags, statuses, trends, comparisons and other figures are produced by automated rules and may be wrong. A change may be missed, reported late, reported more than once, or flagged at the wrong level, and dates show when we read a page, not necessarily when it changed.
• Examples, sample data and previews shown on our pages or in locked areas of the Service are illustrative. Unless stated otherwise, the companies, people and figures in them are fictional.
• Do not rely on the Service as your only source for a decision with legal, financial, safety or other significant consequences.
• Saved copies, excerpts, and comparisons of third-party pages are provided as evidence for your own internal evaluation. The third parties retain all rights in their materials; you may not republish or redistribute them except as the law allows.
• AideaMaker LLC is not responsible for actions taken, or outcomes resulting, from reliance on intelligence results or AI digests.
• If you create a share link to a digest, anyone who has the link can read that digest without signing in until you replace the link or turn sharing off. You are responsible for whom you give the link to.

• You retain ownership of the information you provide to the Service, including your company profile, the competitors and sources you ask us to monitor, your digest and delivery settings, notes, and bug reports ("Your Content"). You grant AideaMaker LLC a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and display Your Content solely as needed to operate, secure, support, and improve the Service.
• You represent that you have the right to provide Your Content and that it does not infringe or violate any law or any third party's rights.
• Digest links, reports and exported material are meant for people within your organization and, where section 12A applies, the clients you serve. You are responsible for who you share them with.
• We do not endorse and are not responsible for Your Content. We may review, remove or disable Your Content that we reasonably believe violates these Terms or the law.
• Suggestions or ideas you give us about the Service may be used by us for any purpose without obligation or compensation to you.
• We are not a backup service. Keep your own copies of anything you need; to the maximum extent permitted by law, AideaMaker LLC is not liable for any loss, corruption, or unavailability of Your Content or of historical results.

If you use the Service for or on behalf of clients (for example, as an agency that runs several workspaces, adds a client's company and competitors, or issues branded reports):

• You represent that each client has authorized you to do so and to give us the information you add about it, and that your agreement with each client permits your use of the Service.
• You are responsible for your clients' instructions, for the people you invite to client workspaces, and for what you deliver to clients. Your clients are not parties to these Terms and have no rights under them against us; your agreements with your clients are between you and them.
• Reports, exports and share links you give clients are your deliverables. You will not represent that AideaMaker LLC prepared, reviewed or guarantees them, and you will make the limits in sections 10, 10A and 11 clear to your clients.
• You may not resell, sublicense or give access to the Service itself, except by inviting people to workspaces under your plan.
• When we set up a workspace for a company and invite its owner, these Terms apply to that workspace from its first use.

• Owners and administrators of an organization may invite other people, assign roles, reset members' passwords, and remove members. Seat limits depend on your plan.
• If you invite someone, you represent that you are authorized to do so and that sending them an invitation email on your behalf is lawful. Invitations expire.
• Organization administrators can see the profile information of the members of their organization and the activity needed to administer it.
• You are responsible for the acts and omissions of everyone you give access to, and for removing access promptly when it is no longer needed. Role changes and removals take effect immediately.
• One person may belong to several workspaces. The Service does not move data between workspaces.
• Viewers can read but not change workspace data.
• Our authorized staff may open a workspace to provide support, investigate a problem or a complaint, secure the Service, enforce these Terms, or comply with the law. That access is recorded.

• The Service can deliver digests and alerts to services you connect, such as a team messaging workspace, and to the email addresses of the members of your organization. When you connect a service you confirm you are authorized to do so and you authorize us to post to the channels you select with the permissions you grant. You can disconnect at any time.
• You are responsible for who can see the channels and mailboxes you choose, and for the permissions, settings, and terms of the connected service.
• We are not responsible for the availability, changes, or conduct of any connected service.
• Connected search accounts are read only with your authorization, read-only, and only for your own properties. Disconnecting deletes the stored authorization.

Where your plan includes API access or data export:

• API keys are confidential. You are responsible for all activity under your keys and must revoke any key you believe is compromised.
• We may impose and change rate limits, quotas, and usage restrictions, and may suspend or revoke API access for violations or to protect the stability of the Service.
• You may not use the API or exports to build a competing service, to exceed permitted limits, or in any way that burdens or harms the Service.
• You may not resell, sublicense, share or publish API access, or offer data from the API to others as a feed or a service, and you may not use the API to copy the Service.
• Exported material is for your internal business use and, where section 12A applies, for delivery to the clients you serve under section 15A. Third-party materials in exports remain subject to their owners' rights.
• API keys belong to the workspace and may be revoked at any time. You are responsible for keeping your keys secret.
• We may version, change, limit or discontinue any part of the API. Where it is practical, we will give reasonable notice of a significant change.
• Requests without a valid key, or outside what a key allows, are recorded and may be blocked.

Where your plan includes reports, shared links or data exports:

• A shared link shows the item it was made for to anyone who has the link. A link may be protected with a password and may be revoked at any time; once revoked it stops working. Share a link only with people you want to see the item.
• An issued report is a frozen copy of your figures on the day it was issued. Later changes to your workspace do not change it.
• Exports are your responsibility once downloaded: how you store, share and use an exported file is up to you.
• Branded reports carry your marks at your responsibility. You confirm that you may use any logo, name or text you add to a report, and that it does not infringe anyone's rights or mislead the people who read it.
• You are responsible for everything you share or distribute outside the Service, including any statement it makes about a third party. Once you send or publish material, we cannot recall it.
• Do not alter a report or an export so that it misrepresents what the Service found, or present an altered copy as one issued by the Service.

Where you send server logs to the Service or connect an analytics account:

• You confirm that you may share that data with us and that sending it does not breach any law, agreement or privacy notice that applies to you or to your visitors.
• Visitor network addresses are not kept unless you choose to keep them.
• Where the Service shows the country of a visitor, it comes only from your own data. We do not work it out from anything else.
• You can stop sending logs or disconnect an analytics account at any time.
• As between you and us, you are responsible for giving your visitors any notice, and obtaining any consent, that the law requires for the data you send. We process it to provide the features you use, as described in the Privacy Policy.

Where your plan includes the assistant server, you may connect an AI assistant that you choose to your workspace with a key you create.

• The assistant, and the company that provides it, are third parties you choose. Data the assistant reads leaves the Service under your control and is handled under that assistant's own terms and privacy practices, not ours.
• Anything an assistant does with your key, including adding or archiving prompts where the key allows changes, is treated as done by you. Allow changes only for assistants you trust; you can revoke a key at any time.
• Keys for the assistant server are subject to section 15, including its limits and revocation. We may change, limit or withdraw the assistant server's tools at any time.
• The answers an outside assistant writes from your data are not AI Output that we produce, and we are not responsible for them.

• The Service lets signed-in users report a problem by submitting a message and, optionally, a screenshot. Reports are visible to our staff and administrators so they can review, triage, and resolve them. The status of your report, and any note about its resolution, may be shown to you and sent to you by email.
• A report stores the account it was sent from, the page you were on, your browser details, and the screenshot if you attach one, so that we can find and fix the problem.
• A screenshot captures whatever is on your screen. Before attaching one, make sure it does not show passwords, payment details, secret keys, or other people's personal information that you are not entitled to share. You are solely responsible for what you submit.
• You grant AideaMaker LLC a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, and store your report, screenshot, and any ideas or suggestions you submit in order to investigate, fix, and improve the Service, without compensation or obligation to you.
• Submitting a report does not create a support commitment. We have no obligation to respond to, fix, or meet any timeline for a report, and bug reports are not a channel for emergencies.

By providing your contact details you consent to receive service-related communications from AideaMaker LLC, including digest emails, alerts, account and security messages (such as invitations and password-reset links), onboarding and account-activity messages, billing notices (such as trial, renewal and failed-payment notices), updates about bug reports you submitted, and transactional notifications. If you opt in, you may also receive product announcements and promotional messages. When you send the contact or beta request form, you consent to our reply and to follow-up messages about your request.

• You may opt out of promotional communications at any time using the unsubscribe mechanism provided.
• Transactional and service messages (digest delivery, billing, security alerts) may continue after opt-out.
• In-app notices and notice emails follow each person's notice settings.
• You are responsible for the accuracy of the contact details you give us.

Features or plan tiers labeled beta, preview, or experimental are provided as-is, may change or be withdrawn at any time without notice, and carry no warranty or support commitment. Use them at your own risk.

The Service as a whole is currently offered as a private beta. Access, features, sources, limits, prices and availability may change during and after the beta, and we have no obligation to release any feature generally or to keep it. Information we share with you about unreleased features is confidential under section 20A.

The Service, including all software, source code, designs, text, graphics, logos, and branding, is © AideaMaker LLC and is owned by AideaMaker LLC or its licensors, protected by copyright, trademark, and other intellectual property laws. All rights reserved.

"Competitor Intelligence Monitor," "CIM," the CIM logo, and associated marks are trademarks or trade names of AideaMaker LLC. Except for the limited license expressly granted, no right, title, or interest in the Service is transferred to you. We own all improvements to the Service, including those that draw on feedback, and we may build similar features for anyone.

Third-party names, marks and materials that appear in the Service, in its output, or on our pages, including in comparisons, belong to their owners and are used only to identify them. Their use implies no affiliation with, sponsorship by, or endorsement from those owners. Comparisons on our pages are our opinion based on information available when they were written, and third-party products change.

CIM is an AideaMaker brand, a product of AideaMaker LLC (aideamaker.com). AideaMaker LLC does not receive postal mail; all contact is through the contact form (see section 30).

We collect and process account, business-profile, configuration, and usage information necessary to provide the Service. Our full data practices are described in our Privacy Policy, which is incorporated by reference into these Terms.

• We implement reasonable security measures; no method of storage or transmission is completely secure.
• We collect usage, diagnostic, and analytics information to operate, secure, and improve the Service. We use it in aggregate and do not sell it.
• We do not sell your data to third parties, and we do not use your workspace data to train AI models.
• When a site administrator turns them on, the public pages (never the signed-in Service) may load third-party analytics and advertising measurement tools, which can set cookies or similar identifiers and receive page and device information. Our Privacy Policy describes them and how to opt out.
• If you send us a problem report, we keep what you send, the page you were on, your browser details and any picture you attach, so we can look into it and let you know when it is fixed.
• Intelligence data CIM collects on the competitors you configure is held in your workspace for your use under these Terms (sections 7, 11 and 15A); it is not sold to you, third parties keep their rights in their materials, and it is stored on infrastructure operated by or for AideaMaker LLC.
• When you give us personal information about other people (for example team members you invite, visitors in logs you send, or contacts at a client), you confirm that you may do so.
• How long your history is kept follows your plan, and older history is removed automatically. When a workspace is deleted, its data is deleted with it.

We treat the non-public information in your workspace as confidential and use it only to provide, secure, support and improve the Service, to comply with the law, and as these Terms and the Privacy Policy describe. You will keep confidential any non-public information about the Service that we share with you, including unreleased features, documentation we have not published, and security information, and you will use it only to use the Service.

The Service is not exclusive. We may provide it to any company, including your competitors, and may monitor your public properties for other customers. We do that only from public sources and never use the non-public information in your workspace to do it.

Your use of the Service is logged, including sign-ins, account and password changes, team and role changes, settings changes, and billing events. These records are kept for security, accountability, and troubleshooting, and may be reviewed by authorized administrators. You should not expect your use of the Service to go unmonitored.

Errors that occur while the Service runs, including errors reported by your browser while you use it, are also recorded with technical details such as the page and the browser, so that they can be found and fixed.

For failed and denied requests, including requests for pages that do not exist and requests made while signed out, the network address, the requested path, and the browser details may also be recorded. Addresses that show abusive patterns may be blocked.

To protect the Service, the network address and request details of abusive or failed requests (such as repeated failed sign-ins or repeated requests for pages that do not exist) may be shared with an abuse-prevention service that protects the servers the Service runs on, and an address may be blocked. A block may apply across AideaMaker LLC's services.

The Service integrates with third-party providers (for example, payment processing, email delivery, AI services, and team messaging), and it reads, measures and links to third-party sites, AI assistants and search engines. We do not control and are not responsible for the availability, accuracy, content, changes, or conduct of any third-party service or source, and your use of those services is governed by their own terms and policies. A link or a reference is not an endorsement.

When it is turned on, the sign-in form, account creation from an invitation, and the contact and beta request forms use a third-party check that tells people from automated programs. To do that, your network address and browser information are sent to that provider and handled under its own terms and privacy policy. If you block or refuse the check, those forms may not work.

THE SERVICE AND ALL CONTENT, RESULTS, AND AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR SECURE, THAT ANY SOURCE WILL REMAIN AVAILABLE, OR THAT DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY INTELLIGENCE DATA, SCORE, FLAG, FIGURE, DIGEST, OR AI-GENERATED CONTENT, OR THAT ANY CHANGE WILL BE DETECTED. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL AIDEAMAKER LLC OR ITS AFFILIATES, OWNERS, MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DEALS, DATA, COMPETITIVE ADVANTAGE, ANTICIPATED SAVINGS, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS, YOUR USE OF THE SERVICE, OR ANY RESULT OR AI OUTPUT, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

WITHOUT LIMITING THE ABOVE, WE ARE NOT LIABLE FOR: DECISIONS THAT YOU, YOUR CLIENTS, OR ANYONE ELSE MAKE BASED ON THE SERVICE; THIRD-PARTY SOURCES, SITES, AI ASSISTANTS, SEARCH ENGINES, OR SERVICES; CHANGES THAT ARE MISSED, DELAYED, OR WRONGLY SCORED; MATERIAL YOU SHARE, EXPORT, OR DISTRIBUTE; THE ACTS OF ASSISTANTS YOU CONNECT OR PEOPLE YOU GIVE ACCESS TO; OR ACCESS TO YOUR ACCOUNT THAT RESULTS FROM YOUR CREDENTIALS OR KEYS.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS (US$50).

These limits are a fundamental basis of the bargain between you and us, and they apply even if a limited remedy fails of its essential purpose. Liability under a separate signed agreement with us is governed by that agreement. Nothing in these Terms limits liability that cannot be limited under applicable law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to indemnify, defend, and hold harmless AideaMaker LLC and its affiliates, owners, members, officers, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) Your Content, including bug reports and screenshots you submit; (e) any claim that competitive intelligence activities you conduct using the Service violate applicable law or a third party's rights; (f) the competitors and sources you ask us to monitor, including any complaint by their owners; (g) reports, exports, share links, and statements you share or distribute; (h) any claim by a client of yours, or by anyone you serve with the Service; (i) the use of your API keys and the assistant server, including by any assistant you connect; and (j) your reliance on any result or AI Output.

We may take over the defense of any claim at your expense, and you will cooperate with us. You may not settle a claim that affects us without our prior written consent.

We may modify the Service or these Terms at any time. We may add, change, suspend or remove any feature, source, AI service, integration, or plan content. Material changes will be posted with an updated effective date and, where we consider it appropriate, also announced by email or in the Service. The current version always governs. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms. If you do not agree to a change, stop using the Service and cancel before the change takes effect. A change to section 27 does not apply to a dispute that either party notified the other of before the change took effect.

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.

Informal resolution. Before filing any formal claim, you agree to contact us through the contact form on this site and describe the dispute; we will attempt to resolve it informally within 30 days.

Binding arbitration. If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (including any question of arbitrability, except as this section provides for the class-action waiver) will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, or, if the AAA determines that its Consumer Arbitration Rules apply to you, under those rules, as then in effect. Arbitration will be seated in Bexar County, Texas unless both parties agree otherwise in writing. The arbitrator's award will be final and binding, and judgment may be entered in any court of competent jurisdiction. Each party bears its own attorneys' fees unless the arbitrator awards fees as applicable law allows; filing and administration fees follow the AAA's fee schedule.

Class action and jury-trial waivers. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS-ACTION PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS PROCEEDING. BOTH PARTIES WAIVE ALL RIGHTS TO A JURY TRIAL. These waivers apply to the fullest extent the law allows. If a court decides that the class-action waiver cannot be enforced for a claim, that claim must proceed in a state or federal court in Bexar County, Texas, and not in arbitration. A court, not the arbitrator, decides any dispute about the enforceability of this class-action waiver.

Small-claims carve-out. Either party may bring an individual claim in a small-claims court in Bexar County, Texas, or where the law requires, in lieu of arbitration.

IP carve-out. Nothing prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights or confidential information.

Venue. Any court proceeding that these Terms allow will be brought only in the state or federal courts located in Bexar County, Texas, and you consent to their personal jurisdiction.

Time limit. Any claim must be brought within two years after it arises, or it is permanently barred, to the extent the law allows.

If any provision of these Terms is held to be unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force. Our failure to enforce any right or provision will not be deemed a waiver of that right or provision.

• You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to an affiliate, or in connection with a merger, acquisition, reorganization, or sale of assets.
• Nothing in these Terms creates a partnership, agency, employment, fiduciary, or joint-venture relationship between you and us.
• We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of networks, hosting, AI services or other providers, actions of third-party sites, attacks, labor disputes, natural events, epidemics, war, government action, or changes in law.

You will comply with all export-control and sanctions laws that apply to your use of the Service. You represent that you are not located in, organized under the laws of, or ordinarily resident in a country or region subject to comprehensive United States sanctions, and that you are not on, or owned or controlled by anyone on, a United States government list of prohibited or restricted parties. You will not use the Service, or allow it to be used, in breach of those laws.

Provisions that by their nature should survive the end of these Terms survive it, including the sections on fees, refunds and amounts owed (4 and 5), termination (6), acceptable use (8), lawful use and complaints (9, 9A and 9B), AI Output and results (10, 10A and 11), your content and agency use (12 and 12A), reports and exports (15A), bug reports (16), intellectual property (19), confidentiality (20A), and sections 23 to 30.

You agree to do business with us electronically. Clicking to accept, or using the Service, is your signature, and these Terms, notices and records we provide electronically satisfy any legal requirement that they be in writing. We may give you notice by email to the address on your account, in the Service, or by posting on the site, and a notice is given when we send or post it.

These Terms, together with the Privacy Policy and any plan-specific documentation presented at the point of purchase, constitute the entire agreement between you and AideaMaker LLC regarding the Service and supersede all prior agreements and understandings. If you have a separate agreement with us for the Service that both parties signed, it prevails where it conflicts with these Terms. Headings are for convenience only, and "including" means including without limitation.

The only way to reach AideaMaker LLC about these Terms or the Service is through the contact form on this site. We do not publish a contact email address or telephone number, and we do not receive, monitor, open, or accept postal mail, couriered items, or any physical deliveries — any mail or delivery addressed to AideaMaker LLC will not reach us and should not be sent. Send all communications, including any legal or privacy notice, through the contact form; we reply to the address you provide.